Privacy statement

Introduction 

This Privacy Policy applies to the processing of personal data of all our users in relation to the products and/or services of Studio Freek Merchandise. This Privacy Policy describes how this data is processed and for what purposes. In addition, this Privacy Policy contains information about our cookie policy. By using Studio Freek Merchandise's products and/or services and agreeing to this Privacy Policy, the User agrees to the following terms and conditions applicable thereto.

Providing personal data is not mandatory 

At all times, a user has the choice whether or not to provide his/her personal data. However, in order to use some of our products and/or services, it is necessary to provide your personal data to Studio Freek Merchandise. If the input of your data is requested, Studio Freek Merchandise indicates which data are 'necessary' to be able to use the products and/or services and which data can be provided 'optionally'.

Processing of personal data 

By using Studio Freek Merchandise's products and/or services, it processes the personal data of its users. This includes name, address information and e-mail address. In addition, financial data, such as a bank account number are processed if a user purchases a paid product and/or service from Studio Freek Merchandise, if and insofar as this data is necessary for payment of the products and/or services in question.

The processing of personal data takes place in the following cases:

• for the conclusion and execution of an agreement concluded with the user;
• For administrative processing: to offer and/or provide the user with the agreed products and/or services;
• For billing purposes: when it comes to one or more paid products and/or services. If payment is not made for our products and/or services, we may turn the claim over to a third party, such as a collection agency;

In the aforementioned cases, the name, address details, bank details and email address are necessary for the execution of the agreement.

• to send the User newsletters, offers, user information, service messages or one or more electronic messages that might be of interest to the User, when the User has indicated his or her consent;
• In order to make an offer to the User or for other promotional purposes, for example via e-mail if the User has indicated to agree to this. Studio Freek Merchandise cooperates with Studio Freek Fans B.V. for this purpose.

In the aforementioned cases, the personal data, namely the e-mail address, is provided optionally, for which the User gives explicit consent.

• To administer, analyze, maintain, optimize and secure our products and/or services and to prevent misuse and/or fraud of products and/or services;
• To determine strategic analysis and reporting of our products and/or services; and/or
• if a User visits one of our (mobile) websites, our servers may also (automatically) store information such as URLs, IP addresses, browser types, languages, dates and times of visits to our (mobile) websites and/or apps.

In the aforementioned cases, Studio Freek Merchandise has a legitimate interest in processing the personal data in question.

The personal data provided are processed by Studio Freek Merchandise exclusively for the purpose of implementing its products and/or services and in particular for the explicit purpose for which these personal data have been collected.

Personal data will only be kept for the period necessary for the proper execution of the aforementioned purposes. In case longer legal retention periods apply, the retention periods as prescribed by law will apply.

Users' rights 

All our users have the right of access, rectification, erasure, restriction of processing, data portability and objection regarding the processing of his/her personal data.

If a user wishes to exercise one or more of these rights they may contact Studio Freek Merchandise at [email protected]

Passing on third parties

Except as provided below, only those persons authorized by Studio Freek Merchandise to secure and/or otherwise process personal data and/or perform IT maintenance work have access to Users' personal data. We have engaged a processor for the processing purposes listed in this Privacy Statement with whom we have entered into an agreement, so that the processor provides sufficient safeguards with respect to technical and organizational security measures.

In the unlikely event that you discover a data breach, it is very important that we know about it immediately. You can report data breaches directly at: [email protected]. Your report and details will be treated confidentially at all times.

Otherwise, Studio Freek Merchandise will not provide its Users' personal information to third parties unless necessary for the performance of its Products and/or Services pursuant to a legal requirement or in an emergency to the extent that, in Studio Freek Merchandise's reasonable judgment, it is in the best interest of its Users. This includes lawful requests to do so by authorities, subpoenas or court orders, actions to detect or prevent damage or fraud, or actions to ensure the security of our network and our Products and/or Services.

Security

Studio Freek Merchandise has taken appropriate technical and organizational measures to secure personal data of Users against loss or unlawful processing, including (i) storage of those data in a secure database with two-step verification (ii) payment (order) to Studio Freek Merchandise through the payment system Mollie.